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Terms & Conditions

A legal disclaimer

Pricing Information

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Transparent Pricing

We have a minimum one hour charge for all jobs. Any charges for work carried out after the first hour will be made per 15 minute period. Materials supplied by EBP LONDON will be charged at trade price plus 25% mark up and are subject to VAT. Work provided by any drainage and boiler engineers is also subject to a minimum one hour charge. Parking and waste removal will be added to the final invoice.

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Estimates for Boiler Installations

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We carry out assessments for the installation of bathrooms, kitchen plumbing or complete new plumbing/gas central heating systems. It will be necessary for us to survey the property before being able to produce an accurate detailed quotation and we therefore carry out a home visit before providing the quotation or commencing any work.

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No Hidden Charges

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There are no hidden charges for travelling to your property.

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Material Collection

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In some instances a non stock item may need to be collected and the time taken to do this will be included in the hourly charge, capped at a maximum of one hour.

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Payment

Full payment must be made by credit card or debit card as soon as we have carried out our visit to your property.

Terms & Conditions - cancellations

Our cancellation policy for bookings is designed to ensure fairness for both our clients and our. If you need to cancel your appointment, please notify us at least 24 hours in advance to avoid a cancellation fee. Cancellations made within hours may incur a charge of 50% of the service cost. Thank you for your understanding!

Deposit policy

Jobs which are to be pre booked and materials to be pre ordered there will be a deposit taken depending on the jobs value

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